Accessibility at Gothenburg Horse Show

Here we have gathered information that is useful to know from an accessibility perspective. If you would like extra information or support before your visit, please do not hesitate to contact us at ghs@gotevent.se. More information about the physical accessibility at Scandinavium can also be found in the Accessibility Database and via this video:

Support Person
During Gothenburg Horse Show, one support person may attend free of charge. Proof of eligibility must be shown at ticket purchase for the companion’s ticket to be free.

Ticketmaster call center: 0771 70 70 70
Got Event: eventinfo@gotevent.se

Assistance Dogs
Certified assistance dogs at work are welcome at Scandinavium. Please notify us at ghs@gotevent.se if you bring an assistance dog.

Wheelchair Seats
Wheelchair seats are booked via ticketmaster.se just like regular tickets. You can also book by phone at 077-670 77 77 (phone hours weekdays 09:00–13:00).

Wheelchair seats are on the ground floor and located in row 6 in sections C, D, G, J, K, R, or T. A dedicated usher is available at the wheelchair seating area.

Booking a wheelchair seat includes one free companion ticket. If you need additional companions, contact Ticketmaster’s accessibility line at 077-670 77 77 (weekdays 09:00–13:00). Companions can either sit on a loose chair next to you or on a fixed seat directly behind you. If you want to sit near another group, we recommend they book seats in row 5 of the same section, placing them in the row in front of you.

Easily Accessible Seats in the Arena
If you want to avoid stairs, we recommend booking seats in row 6. This row is on the ground floor with good accessibility. Please note that other seats are reached via stairs. Crutches are allowed throughout the event, and wheelchair seats can be booked via ticketmaster.se.

If you have special needs or questions about your seating in the arena, please contact us at eventinfo@gotevent.se.

Audio Description, Sign Language Interpretation, and Arena Sound (Hearing Loop) Directly on Your Phone
Through the app Got Event Tillgänglighet, we offer interpretation services and aids directly on your phone during all competition classes. You can sit anywhere in the arena and use the services as the features are available directly on your phone.

The app also provides information about upcoming events and food options at our arenas, among other things.

Download the app for free from the App Store or Google Play.

Audio Description
Advance booking is required to use audio description. Contact us at ghs@gotevent.se with your ticket purchase booking number and the session you wish to book. All you need are headphones and a fully charged mobile phone.

Sign Language Interpretation
Advance booking is required to use sign language interpretation. Contact us at ghs@gotevent.se with your ticket purchase booking number and the session you wish to book. All you need is a fully charged mobile phone.

Enhanced Arena Sound (Hearing Loop)
No advance booking is required. All you need are headphones or to connect the broadcast via Bluetooth to your hearing aid.

Accessibility Statement for Got Event Tillgänglighet
Got Event AB is behind the app Got Event Tillgänglighet and wants as many people as possible to be able to use it. Follow the links below to access documentation describing how the app complies with the law on accessibility to digital public services, any known accessibility issues, and how you can report deficiencies to us so we can address them.

Here is the link to Gothenburg Horse Show’s accessibility statement (in Swedish)
Here is the link to Got Event’s accessibility statement (in Swedish)

Entrance
Outside Scandinavium there is a ramp leading to the main entrance. From there you can choose any entrance to access the arena.

Toilets
Accessible toilets (RWC) are located between sections B, D, M & U.

Quiet Area

If you need a break from the crowd, there is a quiet area where you can relax away from noise, stimuli, and the intensity that can arise during an event like Gothenburg Horse Show. This area is open to all visitors but is specially designed for those who need to retreat for a calm moment.

Gothenburg Horse Show & EuroHorse
Gothenburg Horse Show and EuroHorse are two events held concurrently and in cooperation. When passing between Scandinavium and EuroHorse, you need to show your Gothenburg Horse Show ticket.

Visitor Flow in the Arena
During Gothenburg Horse Show, many people move around in Scandinavium. At certain times, such as before class starts and during breaks, there can be many visitors on the move. We recommend checking with the usher at your section about possible flows during your visit and arriving in good time.

Sound Levels in the Arena
Sound levels at Scandinavium vary during the event. During rides, the arena is usually completely quiet, while the sound may be louder at other times, such as the start of each class, during clear rounds, show segments, or other program items.

Lighting in the Arena
During Gothenburg Horse Show, Scandinavium is brightly lit. This is to ensure that visitors can clearly see what is happening on the competition field, to provide the TV audience with a clear broadcast, and to create a safe environment for horses, riders, and officials.

Some program segments may include light effects combined with music.

If you are sensitive to strong light, we recommend bringing some form of eye protection to enjoy the event as comfortably as possible.

Follow Gothenburg Horse Show Digitally
On our streaming platform GHSLive.com, you can enjoy a comprehensive digital experience of Gothenburg Horse Show and much more from the event. Tickets will be available closer to the event date.

Getting to the Event

By Public Transport
If you travel by public transport, the nearest stop is Scandinavium, located just outside the arena. In Västtrafik’s journey planner, you can find the best route and see which departures have wheelchair space.

By Car
If you drive and have a parking permit for disabled persons, there are four parking spots right outside the arena entrance. Please note that these can fill up quickly.

By Taxi for Disabled
If you travel by disabled taxi, they stop as close to the arena as possible, often by the ramp leading up to the arena entrance. Specify “Scandinavium, Valhallagatan 1” when booking.