FAQ

Tickets

Where can I buy tickets?
Once the tickets is released - you can buy them at ticketmaster.se. You can also buy tickets at the box office at the entrance. Please note that you can only pay by card. 
Information about hospitality tickets and additional information will be published on the website as soon as it is available.

Can I get a discount if I buy multiple tickets for a large group?
Yes, if your group consists of 20 people or more, you can book your tickets directly using the group booking system, which will be published here as soon as it is available. 

When booking group tickets you will be charged the youth rate.

Can I pay cash at the box office?
No, you can only pay by card.

Programme, starting lists and starting times

Where can I find the programme?
You will find the programme for the Gothenburg Horse Show on our website as soon as it is available. 

Where can I find information about the start and end times for the different classes?
The timetable for the classes will be updated on an on-going basis, as the riders can enter the various classes right up until the day before the show. Therefore, it is difficult for the organizer to provide a precise timetable. Make sure to check our website and our social media channels for more information.

Service
Is there access to a cloakroom at the event?
Yes, but only for our hospitality guests.

What is the easiest way to get to Scandinavium?
For information about how to get to Scandinavium, please click here. 

Is there parking nearby?
The closest parking to Scandinavium  is located at Burgårdens gymnasium (secondary school), as well as Valhalla parking and the large multistorey car park at Focushouse (Focus-huset). However, as there will be a lot of people visiting Scandinavium and the Swedish Fair, we recommend that you use public transport. For more information, please click here. 

Wi-Fi
We offer free Wi-Fi during the show throughout the entire facility. The name of the network is Scandinavium.

The EuroHorse Fair

Where can I find more information about the EuroHorse Fair?
You can find more information on their website, click here

Accessibility

Are there any seats for wheelchair users?
If you would like to book tickets for wheelchair users, you can do so by visiting us at Got Event Tickets (at Scandinavium) or by calling the Ticketmaster call centre: +46 (0) 771 70 70 70

Wheelchair users can be accompanied by one person for each ticket purchased.

Hearing-loop at Scandinavium (T-loop)

Hearing loops (T-loops) are located in three separate sections at Scandinavium. You will find signs for these sections at the entrance.

The three sections are:
The top floor in between section C and D
The middle of section C and D
The middle of Section R and T

Miscellaneous

Can I bring my dog to Scandinavium?
No, only certified assistance dogs and guide dogs for the visually impaired are permitted at Scandinavium.

Who is the organizer of the Gothenburg Horse Show?
The organizer of the Gothenburg Horse Show is the Gothenburg events and arena company, Got Event, which organizes the event in collaboration with the Swedish Equestrian Federation.

Can private individuals take pictures at the event?
As a private individual, you are not allowed to use professional cameras or video equipment (with exchangeable camera lenses). Mobile phones with a camera and compact cameras are permitted.

All pictures taken at the event must be for private use only. The use of a flash is not permitted inside the arena.

Only accredited photographers can use professional cameras during the event.