FAQ

For groups of at least 20 people attending the same show, there are two different options:

• Equestrian clubs and associations have the opportunity to book tickets at the youth price, regardless of the participants’ ages.

• Other groups of at least 20 people can book tickets at the regular price.

The offer applies to both single tickets and series tickets. Bookings can be made via https://www.gothenburghorseshow.com/om-ghs/biljetter/gruppbokning/

Wheelchair seats can be booked via ticketmaster.se in the same way as regular tickets. You can also book through Ticketmaster’s accessibility line at 077-670 77 77 (weekdays 9:00 AM–1:00 PM). The seats are located on the ground floor, row 6 in sections C, D, G, J, K, R, or T.

When booking a wheelchair seat, one companion is included free of charge. If you need additional companions, please contact Ticketmaster’s accessibility line at the number above. The companion can either sit on a portable chair next to you or on a fixed seat behind you.

If you are part of a larger group, we recommend that the others book seats in row 5 of the same section. That way, they will be seated directly in front of you.

If you have a disability that requires extra information or support during your visit, please contact us at ghs@gotevent.se and we will do our best to meet your needs. We also have a number of seats reserved in the arena for visitors who require extra peace and quiet and/or privacy.

Visitors with a hidden disability are entitled to bring a companion. Proof of eligibility may be required.

Yes, both audio description and sign language interpretation are offered throughout the event, but they must be booked in advance. To book, please email ghs@gotevent.se and include your booking number, the session you will be attending, and whether you require audio description or sign language interpretation.

Audio description and sign language interpretation are provided via the Got Event accessibility app, which can be downloaded from the App Store or Google Play. Once the app is installed, the service is activated by selecting the relevant broadcast under “Live streams.”

Yes, through the Got Event accessibility app you can receive amplified arena sound (hearing loop) directly to your mobile phone and your own headphones, no matter where you are seated in the arena.

Download the app via the App Store or Google Play.

Bags larger than 40 × 40 × 20 cm are not permitted inside the arena. We recommend bringing only essential items to ensure a smooth and efficient entry.

To ensure a safe and secure experience, security checks may be carried out, which could include bag searches at the entrance.

It is not allowed to bring your own food or drink into the arena, only an empty water bottle. 

Read more about the food and beverage offerings at the Gothenburg Horse Show here.

Youth prices apply from 4 years old up to 17 years old. Not yet turned 18.

Children under 4 years old enter for free if they sit on someones lap. They do not get their own seat.

No. Only registered assistance dogs and guide dogs for visually impaired are permitted inside Scandinavium.

The Gothenburg Horse Show is organised by the City of Gothenburg’s events and arena company, Got Event.

EuroHorse will be open on 20-23 February. Tickets for the Gothenburg Horse Show on Wednesday 19 February will also be valid for EuroHorse on Thursday 20 February.

Read more about EuroHorse here. 

Private individuals are not permitted to use professional system cameras or video equipment (with interchangeable lenses). Compact cameras and cameras on mobile phones may be used. The pictures may only be taken for private use. Out of consideration to the riders and horses, flash photography is not permitted inside the arena.

As for all other events, only accredited photographers are permitted to bring system cameras.

We implement various security measures to ensure a safe and secure environment, which includes metal detectors at the entrance.

Scandinavium is a smoke-free arena, which means smoking is prohibited both inside and outside the arena. The smoking ban also includes e-cigarettes.

If you forget something at Scandinavium, you can e-mail us at eventinfo@gotevent.se and we will assist you. After one week, all found items are sent to the police office on Odinsgatan.